EFTA00036169.pdf

31.5 KB
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Extraction Summary

2
People
1
Organizations
0
Locations
1
Events
1
Relationships
2
Quotes

Document Information

Type: Customer service correspondence / email
File Size: 31.5 KB
Summary

An Amazon customer service email from agent 'Joey' to a redacted recipient confirming a refund of $1,000.50. The refund is for a specific piece of technical equipment: a '5x9-Channel BNC Video Mixer PIP Video Processor'. The document bears the Bates stamp EFTA00036169.

People (2)

Name Role Context
Joey Customer Service Agent
Agent who processed the refund and sent the message (signed as 'joeyp')
[Redacted] Customer
Recipient of the refund and email; name is blacked out

Organizations (1)

Name Type Context
Amazon.com

Timeline (1 events)

Earlier (relative to email)
Customer spoke with agent Joey regarding an issue.
Phone/Chat

Relationships (1)

Joey Customer Service Agent to Customer [Redacted]
Joey processed a refund for the redacted individual.

Key Quotes (2)

"I already process a refund for your item 5x9-Channel BNC Video Mixer PIP Video Processor for the amount of $1000.50 ."
Source
EFTA00036169.pdf
Quote #1
"The amount will be back on your Original Payment Method within 7-10 business days."
Source
EFTA00036169.pdf
Quote #2

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