Automated calls occur every 30 minutes if busy/no answer, or every 2 hours if answered but unconfirmed via PIN.
This document is a page from an informational brochure or FAQ regarding the Victim Notification System (VNS). It provides instructions on what to do if a PIN is forgotten, how the automated call system functions when a user is unavailable, and how to access the VNS website to register or log in. The document bears a House Oversight stamp, indicating it was part of a congressional document production.
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