📧 Communication

phone call

Communication Details

From
To
Journey's customer service Journey's customer service
Date
October 21, 2005
Subject
Complaint about service
Message Content

Alex Hall was on the phone at the store, explaining that she had called Journey's customer service to complain about being harassed by two male employees.

📄 Source Document

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DOJ Collection
View Document
Document Summary

This is an internal incident report from Limitedbrands detailing an investigation into merchandise theft by a Victoria's Secret Sales Leader, Alex Hall. The investigation was initiated after a Co Manager reported a suspicious incident on October 21, 2005, involving Hall returning shoes to another store. The report concludes with Hall admitting to theft totaling $209.00 and resigning on November 4, 2005.

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