HOUSE_OVERSIGHT_015775.jpg
1.15 MB
Extraction Summary
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Document Information
Type:
Book excerpt / evidence document
File Size:
1.15 MB
Summary
This document appears to be page 85 from a book or manual titled 'Body Language & Banter,' encompassing a discussion on communication psychology, tone of voice, and the mechanics of interruption in conversation. It references a 'Scientific American' study on flattery and uses a 'Two Ronnies' sketch as a visual aid. The page bears the Bates stamp 'HOUSE_OVERSIGHT_015775,' indicating it is part of a larger collection of evidence reviewed by the House Oversight Committee.
People (1)
| Name | Role | Context |
|---|---|---|
| The Two Ronnies | Comedy Duo |
Referenced in a video screenshot and caption titled 'Learning Swedish with The Two Ronnies' used as an example in the...
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Organizations (2)
| Name | Type | Context |
|---|---|---|
| Scientific American |
Cited as the source of research regarding the effectiveness of insincere flattery.
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| House Oversight Committee |
Implied by the Bates stamp 'HOUSE_OVERSIGHT_015775' at the bottom of the page.
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Timeline (1 events)
Full Extracted Text
Complete text extracted from the document (1,505 characters)
Body Language & Banter
85
85
[Image of video player showing a man in a hat and glasses with subtitle U.Z.U.F.X.]
Learning Swedish with The Two Ronnies
Try this experiment on a friend. Tell them you like their shirt using different tones of voice: sarcastic, sincere, amazed. Then see what they understood. You will find it difficult to appear sincere because I have told you to say you like their shirt – unless of course you really do. When you use sarcasm they will find it hard to process your statement. It is revealing how we use the information.
Interestingly, a piece of research described in Scientific American shows even insincere flattery is effective. If you want a pay rise from your boss, any form of flattery will do. Vanity appears to override skepticism!
Interaction
The normal cadence of communication between people includes a great deal of mutual interruption. When a meeting breaks down we often see people begin to say things like, “Please don’t interrupt me,” “Do you mind, I was talking,” “Pleeeease, let me finish.” If the meeting is really getting out of hand, third parties will often step in and tell one to wait for the other. This is where the mechanics of face-to-face interaction fail, as we need to interact in order to communicate effectively.
The normal cadence of communication between people includes a great deal of mutual interruption. When a meeting breaks down we often see people begin to say things like, “Please don’t interrupt me,” “Do you mind, I was talking,” “Pleeeease, let me finish.” If the meeting is really getting out of hand, third parties will often step in and tell one to wait for the other. This is where the mechanics of face-to-face interaction fail, as we need to interact in order to communicate effectively.
Because we have a lot more time in a face-to-face meeting people can wander ‘off topic’. This is an important part of the process of communicating. After all since most phone calls are 2-3 minutes and
HOUSE_OVERSIGHT_015775
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