DOJ-OGR-00015390.jpg

490 KB

Extraction Summary

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Document Information

Type: Adjustment request form
File Size: 490 KB
Summary

This document is a blank FedEx Adjustment Request form related to invoice number 4-486-55100, dated November 29, 2002, for account 2292-0750-4. The form provides instructions and reason codes for customers to dispute charges by faxing the completed form to FedEx. It specifies that issues regarding service failures or lack of Proof of Delivery must be handled via a phone call.

Organizations (2)

Name Type Context
FedEx company
The document is a form from FedEx for requesting invoice adjustments.
Federal Express company
Mentioned under the FedEx logo in the lower section of the form.

Timeline (1 events)

2002-11-29
An invoice with number 4-486-55100 was issued on this date for account number 2292-0750-4.
FedEx Account Holder 2292-0750-4

Full Extracted Text

Complete text extracted from the document (1,303 characters)

FedEx.
Invoice Number: 4-486-55100
Invoice Date: Nov 29, 2002
Account Number: 2292-0750-4
Page: 2 of 4
Adjustment Request
FAX TO (800) 548-3020
Tracking No./Airbill No.
Reason Code
Explanation
BEFORE YOU FAX
Please include detailed explanation for each adjustment request.
Remember to include recipient's account number or third party's account number if applicable.
From:
Name
Date
Business Phone
Business Fax
REASON CODE KEY
Reason Code
Description
DUP
Duplicate Billing
PND
Shipment Never Sent
RATE
Incorrect Rates or Pieces
RRA
Rebill Recipient - Include Recipient's Account No.
RSA
Rebill Sender
RTA
Rebill Third Party - Include Third Party's Account No.
SUR
Incorrect Surcharge - Please Explain
OTHR
Other - Please Explain
This form cannot be used to request Invoice Adjustments due to Service Failures or lack of a POD.
To request adjustments for Service Failures or lack of a POD, please call 1-800-622-1147,
visit our internet site at www.fedex.com or register for FIO.
FedEx
Federal Express
Please indicate change in address for the account # listed below
[ ] Physical Address [ ] Billing Address [ ] Mailing Address
Account Number 2292-0750-4
Name:
Address:
Apt. / Suite:
City:
State:
Zip:
Phone: ( )
Fax: ( )
Authorizing Signature:
CONFIDENTIAL
SDNY_GM_00340722
81
DOJ-OGR-00015390

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