DOJ-OGR-00015681.jpg

860 KB

Extraction Summary

7
People
4
Organizations
4
Locations
3
Events
4
Relationships
5
Quotes

Document Information

Type: Email
File Size: 860 KB
Summary

This document is an email from 'G. Max' to a property manager, Ms. Maxwell, regarding issues at a Palm Beach residence. G. Max discusses the work and payment for an employee named Jerome and complains about unresolved maintenance problems, such as a broken TV. The email is a reply to a detailed message from Ms. Maxwell (which is quoted) outlining her efforts to manage another staff member, John, and the creation of household checklists and a manual.

People (7)

Name Role Context
G. Max Sender
The sender of the email, who appears to be the property owner or client, giving instructions and expressing dissatisf...
markhamcpm Recipient
The recipient of the email, identified by the email address <markhamcpm@earthlink.net>. Likely Ms. Maxwell.
Jerome Employee/Contractor
A person who works extra hours for G. Max, including going to JE's mother's house on Saturdays.
JE
Mentioned in the context of 'JE's mothers hse', where Jerome works on Saturdays.
John Employee/Contractor
A person responsible for checklists, preparing a household manual, and checking Mr. E's computer.
Ms. Maxwell Recipient/Manager
Addressed in the quoted portion of the email. She appears to be a property manager responsible for overseeing John an...
Mr. E
Mentioned in the context of John needing to check his computer prior to each arrival.

Organizations (4)

Name Type Context
earthlink.net company
Email service provider for the recipient.
mindspring.com company
Email service provider for the sender.
Publix company
A store mentioned as a place to purchase cleaning supplies.
Sam's Club company
A store mentioned as a place to purchase cleaning supplies.

Timeline (3 events)

Weekly on Saturday
Jerome goes to JE's mother's house.
JE's mothers hse
circa 2001-05-18
Ms. Maxwell and John talked about the importance of details regarding the household tasks.
circa 2001-05-18
Ms. Maxwell visited the property and discussed tasks with John.
Palm Beach

Locations (4)

Location Context
The subject of the email, indicating the location of the property being discussed.
A house where Jerome is instructed to go every Saturday.
Location of shelves where John keeps a white notebook with his checklists.
Mentioned in conjunction with Sam's Club, likely referring to Palm Beach Gardens.

Relationships (4)

G. Max professional Ms. Maxwell
G. Max is giving instructions and expressing dissatisfaction to Ms. Maxwell, who appears to be a property manager reporting on staff and household status. The email chain shows a client-manager dynamic.
G. Max employer-employee Jerome
G. Max pays Jerome an 'additional sum of money' for specific work performed after normal hours.
Ms. Maxwell professional John
Ms. Maxwell manages John's work, including faxing him checklists, reviewing them with him multiple times, and discussing his duties.
G. Max professional John
G. Max instructs Ms. Maxwell to 'talk to John' about his duties, indicating an indirect management relationship, likely with Ms. Maxwell as the intermediary.

Key Quotes (5)

"I give him an additional sum of money specifically to work for us which includes going to JE's mothers hse every Saturday."
Source
— G. Max (Explaining the payment arrangement for Jerome's extra work.)
DOJ-OGR-00015681.jpg
Quote #1
"Worse the TV still is not mended, everything appears in double."
Source
— G. Max (In a postscript, complaining about an unresolved maintenance issue with a television.)
DOJ-OGR-00015681.jpg
Quote #2
"I'm ALSO at a loss...!!!"
Source
— Ms. Maxwell (The opening line of her quoted email, expressing shared frustration with G. Max.)
DOJ-OGR-00015681.jpg
Quote #3
"John CLEARLY understands he is to check Mr. E's computer prior to each arrival."
Source
— Ms. Maxwell (Asserting that John is aware of his responsibilities regarding Mr. E's computer.)
DOJ-OGR-00015681.jpg
Quote #4
"I believe we have a GOOD start on the manual but it's certainly not up to our standards and needs further work and detail."
Source
— Ms. Maxwell (Assessing the progress on the household manual while acknowledging it is incomplete.)
DOJ-OGR-00015681.jpg
Quote #5

Full Extracted Text

Complete text extracted from the document (2,636 characters)

To:
From: "G. Max"
Subject: Re: Palm Beach
Thanks for the quick response. I do want you to make sure that Jerome is working for us after his normal working hours then. I give him an additional sum of money specifically to work for us which includes going to JE's mothers hse every Saturday. I would like you to talk to John about this after we have left. If Jerome is not giving us extra hours I need to review what we do w/him or talk to him and give him an opportunity to do the extra time - probably you should take to him first.
Thanks
G
PS
The universal remote control for the big TV next to my desk has no batteries and the other romotes do not appear to be working. Worse the TV still is not mended, everything appears in double. I thought that this had been mended? and if not why not and when???
At 06:46 PM 5/25/2001 -0700, you wrote:
Ms. Maxwell:
I'm ALSO at a loss...!!!
John and I specifically talked last week about how important these details are. About two weeks ago I faxed your check off lists to John in preparation for the manual. These are the lists you made and I'd say they are at least 3/4 complete. (This is the third time I've reviewed these lists with him since I've started.) He stated the lists are complete although I definitely want to add to them and edit them as your needs change.
He also assured me that he checks the lists prior to each visit. He showed me a white notebook (maybe 6 weeks ago?) on the shelves in the kitchen where he keeps the lists that he checks off, signs and dates before each visit.
FIVE of the six items you mentioned are on the list! I'm not sure about #5 (are you referring the changing the ink cartridge?) John CLEARLY understands he is to check Mr. E's computer prior to each arrival. I'm quite sure of this because we've discussed it several times and as recently as my visit last week.
As for as your second email, the Band-Aids are on the list titled "Supplies needed in the house at all times" which is part of his check off list.
Our Household Manual draft does indicate where to purchase "cleaning supplies" (Publix and Sam's Club-PB Gardens) and states "use only Tide with bleach, downy softener(switch fragrance every 2-3 month), bounce dryer sheets" We did edit and review this information last week however we have not completed an inventory list/check off list of supplies yet.
I believe we have a GOOD start on the manual but it's certainly not up to our standards and needs further work and detail. I'd really like to add more detail prior to making a change in Management. If we had uninterrupted

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