EFTA00036154.pdf
95.8 KB
Extraction Summary
6
People
10
Organizations
5
Locations
3
Events
1
Relationships
5
Quotes
Document Information
Type:
Email thread
File Size:
95.8 KB
Summary
This document is an email thread among Federal Bureau of Prisons (BOP) technicians and specialists occurring between August 8 and August 12, 2019. The discussion concerns technical failures and opinions regarding the NICEVision camera system, with a technician at FCI Otisville reporting a 'Database Error' and inability to reach support (Justin Houston). This conversation occurs simultaneously with the death of Jeffrey Epstein in BOP custody (August 10, 2019), highlighting systemic issues with camera software (NICEVision) and tech support availability within the bureau at that specific time.
People (6)
| Name | Role | Context |
|---|---|---|
| Justin Houston | Tech Support / Contact |
Mentioned by FCI Otisville technician as a contact for NICEVision support who was out of office.
|
| Redacted | Electronics Technician |
FCI Otisville employee initiating the thread regarding NICEVision errors.
|
| Redacted | Electronics Technician |
FDC Miami employee questioning the new system.
|
| Redacted | Communications Technician / Inmate Worker Supervisor |
FCI Danbury employee advocating for Pelco systems.
|
| Redacted | Electronics Technician |
FCC Victorville employee praising the NICE system.
|
| Redacted | Regional Telecommunications Specialist |
South Central Regional Office employee discussing Fitara and equipment maintenance input.
|
Organizations (10)
| Name | Type | Context |
|---|---|---|
| Federal Bureau of Prisons (BOP) |
Government agency employing the email participants.
|
|
| Department Of Justice |
Parent agency of BOP.
|
|
| FDC Miami |
Federal Detention Center in Miami.
|
|
| FCC Victorville |
Federal Correctional Complex in California.
|
|
| FCI Danbury |
Federal Correctional Institution in Connecticut.
|
|
| FCI Otisville |
Federal Correctional Institution in New York.
|
|
| NICE / NICEVision |
Camera/Surveillance software system being discussed.
|
|
| Pelco |
Alternative camera system brand mentioned.
|
|
| Viconet |
Old camera system replaced at FCI 2 Victorville.
|
|
| Fitara |
Likely referring to FITARA (Federal Information Technology Acquisition Reform Act) regarding procurement.
|
Timeline (3 events)
Locations (5)
| Location | Context |
|---|---|
|
Address for FDC Miami.
|
|
|
Address for South Central Regional Office (Grand Prairie, TX).
|
|
|
Location of one of the technicians.
|
|
|
Address for FCI Danbury.
|
|
|
Address for FCI Otisville.
|
Relationships (1)
Technician reached out to Houston for tech support but he was out of office.
Key Quotes (5)
"Power is the ability to define reality and to have other people respond to your definition as if it were their own."Source
EFTA00036154.pdf
Quote #1
"I just tried logging into Administrator to unlock an account and I get a pop up that states 'Database Error.'"Source
EFTA00036154.pdf
Quote #2
"pelco is the way to go"Source
EFTA00036154.pdf
Quote #3
"I am still waiting to hear someone say how awesome is nice vision."Source
EFTA00036154.pdf
Quote #4
"They just might know a little bit and surprise the people behind Fitara with what they know"Source
EFTA00036154.pdf
Quote #5
Full Extracted Text
Complete text extracted from the document (3,151 characters)
Electronics Technician
FDC Miami
33 NE 4th Street
Miami, FL 3313
FDC Miami
33 NE 4th Street
Miami, FL 3313
Power is the ability to define reality and to have other people respond to your definition as if it were their own.
Regional Telecommunications Specialist
Department Of Justice.
Federal Bureau Of Prisons
South Central Regional Office
344 Marine Forces Drive
Phone
Department Of Justice.
Federal Bureau Of Prisons
South Central Regional Office
344 Marine Forces Drive
Phone
>>> On 8/12/2019 at 12:09 PM, in message <5D519D48.7A3 : 39 : 20531>, [REDACTED] wrote:
Yes,.....and no. To each their own but I do agree with, "if ain't broke, why fix or replace it?" And If I do need to replace it, how about taking some input from the individual(s) who actually install and maintain the equipment. They just might know a little bit and surprise the people behind Fitara with what they know; the more options the better. Each Institution knows what works for them.
Yes,.....and no. To each their own but I do agree with, "if ain't broke, why fix or replace it?" And If I do need to replace it, how about taking some input from the individual(s) who actually install and maintain the equipment. They just might know a little bit and surprise the people behind Fitara with what they know; the more options the better. Each Institution knows what works for them.
>>> [REDACTED] 8/12/2019 9:52 AM >>>
I don't know, but when everyone says the same things about something, can everybody be wrong??
I don't know, but when everyone says the same things about something, can everybody be wrong??
[REDACTED]
Electronics Technician
FDC Miami
33 NE 4th Street
Miami, FL 33132
Electronics Technician
FDC Miami
33 NE 4th Street
Miami, FL 33132
>>> [REDACTED] 8/12/2019 9:44 AM >>>
Here in Victorville FCI 1 we have had Nice since 2006 and it has been amazing. We got an update in 2014 and it has been a really solid system. In 2017 they replaced a Viconet system at the FCI 2 that was in really bad shape. Since their upgrade they have been really happy. I did not have any of these problems you guys are experiencing now. I'm guessing it has to do with the Windows upgrade. Once these issues are ironed out I'm sure you guys will love your new Nice system like we do here in Victorville. It has been the best Camera system I have ever worked with. Just give it a chance!
Here in Victorville FCI 1 we have had Nice since 2006 and it has been amazing. We got an update in 2014 and it has been a really solid system. In 2017 they replaced a Viconet system at the FCI 2 that was in really bad shape. Since their upgrade they have been really happy. I did not have any of these problems you guys are experiencing now. I'm guessing it has to do with the Windows upgrade. Once these issues are ironed out I'm sure you guys will love your new Nice system like we do here in Victorville. It has been the best Camera system I have ever worked with. Just give it a chance!
[REDACTED]
Electronics Technician
Federal Bureau of Prisons
FCC Victorville, CA 92301
Email: [REDACTED]
Electronics Technician
Federal Bureau of Prisons
FCC Victorville, CA 92301
Email: [REDACTED]
EFTA00036154
>>> [REDACTED] 8/12/2019 4:11 AM >>>
I am still waiting to hear someone say how awesome is nice vision. After all, there has to be a good reason why this is the way to go for the BOP
I am still waiting to hear someone say how awesome is nice vision. After all, there has to be a good reason why this is the way to go for the BOP
[REDACTED]
FEDERAL DETENTION CENTER
33 NE 4TH STREET
MIAMI, FL 33132
FEDERAL DETENTION CENTER
33 NE 4TH STREET
MIAMI, FL 33132
>>> [REDACTED] 8/12/2019 6:50 AM >>>
pelco is the way to go
pelco is the way to go
[REDACTED]
Communications Technician /
Inmate Worker Supervisor
F.C.I. Danbury
33 ½ Pembroke Road Route 37
Danbury, Ct. 06811-3099
Communications Technician /
Inmate Worker Supervisor
F.C.I. Danbury
33 ½ Pembroke Road Route 37
Danbury, Ct. 06811-3099
>>> [REDACTED] 8/9/2019 6:53 AM >>>
Nothing to contribute here. Just an observation that this is the new system they are pushing down to us?
Nothing to contribute here. Just an observation that this is the new system they are pushing down to us?
[REDACTED]
FEDERAL DETENTION CENTER
33 NE 4TH STREET
MIAMI, FL 33132
FEDERAL DETENTION CENTER
33 NE 4TH STREET
MIAMI, FL 33132
>>> [REDACTED] 8/8/2019 12:13 PM >>>
Hello,
Hello,
Looking for some help or advice from anyone using NICEVision. I just tried logging into Administrator to unlock an account and I get a pop up that states "Database Error." I click "ok," and it closes the application. I'm getting the error on the AMS as well as a BOPNet computer that is running the NICEVision software. I reached out to Justin Houston but he is out of the office and I haven't heard back from anyone at the tech support number he left. If anyone has any ideas or has experienced this error, I'd appreciate any advice or guidance to fix it.
Thanks in advance.
[REDACTED]
Electronics Technician
FCI Otisville
Two Mile Dr.
Otisville, NY 10963
Electronics Technician
FCI Otisville
Two Mile Dr.
Otisville, NY 10963
EFTA00036155
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