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Extraction Summary

5
People
0
Organizations
4
Locations
2
Events
4
Relationships
3
Quotes

Document Information

Type: Staff manual / instructional document
File Size: 626 KB
Summary

This document, dated February 14, 2005, is a set of grooming and guest relations instructions for household staff serving Mr. Epstein and Ms. Maxwell. It outlines strict rules regarding appearance, behavior, and communication, emphasizing the importance of being unobtrusive and maintaining absolute discretion. A key directive is for staff to "see nothing, hear nothing, say nothing," and to channel all questions through an Estate Manager, highlighting a highly controlled and secretive environment.

People (5)

Name Role Context
Mr Epstein Resident/Host
Mentioned throughout as a person to be served, whose needs should be anticipated, and whose privacy must be respected.
Ms Maxwell Resident/Host
Mentioned alongside Mr Epstein as a person to be served and whose needs should be anticipated.
Mr Smith Guest (example)
Used as an example of how to address a male guest by name.
Ms Smith Guest (example)
Used as an example of how to address a female guest by name.
Estate Manager Manager
The designated person through whom staff should channel all questions and concerns.

Timeline (2 events)

Mr Epstein, Ms Maxwell and their guests are in residence, requiring staff to follow specific clothing and conduct protocols.
Estate
Mr Epstein Ms Maxwell guests staff
Dinner service, for which staff are required to wear long sleeve white shirts.
Estate
staff Mr Epstein Ms Maxwell guests

Locations (4)

Location Context
Implied location where the staff works and where Mr Epstein, Ms Maxwell, and guests are in residence. The Estate Mana...
Mentioned as a place where staff should be cautious of voice levels and noise.
Mentioned as a place where staff should be cautious of voice levels and noise.
Mentioned as a place where staff should be cautious of voice levels and noise.

Relationships (4)

Mr Epstein Close association (personal or professional) Ms Maxwell
They are consistently mentioned together as a pair being served by staff, suggesting they are co-hosts or partners in the residence.
Mr Epstein Employer-employee Staff
The document outlines strict rules of conduct for staff serving Mr Epstein, indicating an employer-employee dynamic.
Ms Maxwell Employer-employee Staff
The document outlines strict rules of conduct for staff serving Ms Maxwell, indicating an employer-employee dynamic.
Estate Manager Manager-subordinate Staff
Staff are instructed to direct all questions and concerns to the Estate Manager, establishing a clear supervisory relationship.

Key Quotes (3)

"Remember that you see nothing, hear nothing, say nothing, except to answer a question directed at you. Respect their privacy."
Source
— Document author (to staff) (A strict instruction to staff regarding discretion and privacy.)
DOJ-OGR-00015733.jpg
Quote #1
"Unobtrusive is the key."
Source
— Document author (to staff) (A guiding principle for staff behavior.)
DOJ-OGR-00015733.jpg
Quote #2
"Channel all questions and concerns through the Estate Manager."
Source
— Document author (to staff) (An instruction establishing the chain of command for communication.)
DOJ-OGR-00015733.jpg
Quote #3

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