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710 KB
Extraction Summary
2
People
0
Organizations
4
Locations
0
Events
1
Relationships
3
Quotes
Document Information
Type:
Instructional memo
File Size:
710 KB
Summary
This document, dated February 14, 2005, is an instructional memo for staff at the residence of Mr. Epstein and Ms. Maxwell. It details strict procedures for answering the telephone, including specific scripts for greetings, screening calls, and taking messages. The instructions emphasize professionalism and outline specific locations for leaving messages and placing items like directories and reading glasses, indicating a highly structured household environment.
People (2)
| Name | Role | Context |
|---|---|---|
| Mr Epstein | Resident |
Mentioned as a resident for whom calls are received and messages are taken.
|
| Ms Maxwell | Resident |
Mentioned as a resident for whom calls are received and messages are taken.
|
Locations (4)
| Location | Context |
|---|---|
|
The location where these telephone answering procedures are to be followed.
|
|
|
The designated location to leave phone messages for Mr Epstein.
|
|
|
The designated location to leave phone messages for Ms Maxwell.
|
|
|
Mentioned as an exception for the placement of telephone directories and reading glasses.
|
Relationships (1)
The document indicates they share a residence ('Epstein / Maxwell residence') and staff, and have joint protocols for handling their personal phone calls, suggesting a close cohabiting relationship.
Key Quotes (3)
"Good morning / afternoon / evening. Epstein / Maxwell residence."Source
— Staff
(The scripted greeting for answering an incoming call to the residence.)
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Quote #1
"Mr Epstein / Ms Maxwell is not available. May I take a message?"Source
— Staff
(The scripted response to be used when Mr. Epstein or Ms. Maxwell have indicated they do not wish to receive calls.)
DOJ-OGR-00015736.jpg
Quote #2
"May I ask who is calling? Just a moment please."Source
— Staff
(The scripted response to be used to screen a caller when Mr. Epstein and Ms. Maxwell have chosen to potentially receive a call.)
DOJ-OGR-00015736.jpg
Quote #3
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