This email, quoted in the main document, is from Ms. Maxwell to G. Max. She expresses frustration ('at a loss') and details her efforts to manage household tasks with an employee named John, including reviewing checklists for supplies and maintenance (like checking Mr. E's computer) and drafting a household manual.
This document is an email from 'G. Max' to a property manager, Ms. Maxwell, regarding issues at a Palm Beach residence. G. Max discusses the work and payment for an employee named Jerome and complains about unresolved maintenance problems, such as a broken TV. The email is a reply to a detailed message from Ms. Maxwell (which is quoted) outlining her efforts to manage another staff member, John, and the creation of household checklists and a manual.
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