Initial complaint about VTC room modifications (blurry video/audio noise) and guard behavior (threatening discipline, barking orders, laughing).
This document is an email chain from June 16, 2021, between Ghislaine Maxwell's attorney, Bobbi C. Sternheim, and BOP/MDC officials. Sternheim complains about technical issues in the VTC room hindering attorney-client communication and alleges inappropriate behavior by guards, including 'barking orders' and 'officiousness.' The BOP official responds by explaining VTC storage protocols, noting that Maxwell has declined daily medical care offers, and requesting a photo of ear buds Sternheim wishes to bring in.
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