A customer calls Shoppers Travel to request travel services, such as an itinerary or tickets.
This document is a court transcript from Case 1:20-cr-00330-PAE, filed on August 10, 2022. An unidentified witness testifies about their role at Shoppers Travel, which includes managing daily operations and customer travel bookings. The witness details the company's process for billing customers, which involves charging credit cards or accepting checks, and confirms that invoices are generated and recorded electronically in their QuickBooks accounting system.
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