DOJ-OGR-00031479.jpg
860 KB
Extraction Summary
8
People
4
Organizations
3
Locations
4
Events
3
Relationships
1
Quotes
Document Information
Type:
Incident report
File Size:
860 KB
Summary
This is an internal incident report from Limited Brands detailing the investigation of a Victoria's Secret sales leader, initiated on October 24, 2005. The employee was accused of stealing a pair of shoes lost by a customer in the mall and returning them at another store, Journey's. Following an interview on November 4, 2005, the employee admitted to merchandise theft totaling $209.00 and was terminated.
People (8)
| Name | Role | Context |
|---|---|---|
| DColon | Assigned To (Investigator) |
Listed as 'Assigned To' for the case.
|
| Ronnie Lomax | DM (District Manager) |
Listed under 'Current Management' and was informed of the interview results.
|
| Mary Williams | RM (Regional Manager) |
Listed under 'Current Management'.
|
| RLPM Colon | RLPM (Regional Loss Prevention Manager) |
Conducted the interview with the subject of the investigation. Likely the same person as DColon.
|
| Veronica Montanez | SM (Store Manager) |
Was informed of the interview results.
|
| Hali | Employee |
Mentioned as having resigned immediately at the conclusion of the interview. Role not specified.
|
| Stacey Taylor | Co Manager |
Initiated the investigation by reporting an incident that occurred on October 21st, 2005.
|
| [REDACTED] | CSL (Customer Service Lead) / Sales leader |
The subject of the investigation, accused of and later admitted to merchandise theft.
|
Organizations (4)
| Name | Type | Context |
|---|---|---|
| Limited Brands | Company |
The parent company that owns Victoria's Secret, as indicated by the letterhead and footer.
|
| Victoria's Secret Stores | Company |
The specific company where the incident occurred. The report is a 'Victoria's Secret Stores Incident Report'.
|
| Journey's | Company |
A shoe store in the mall where the subject allegedly returned stolen shoes and was confronted by the manager.
|
| Doc Marten's | Brand |
The brand of shoes that were allegedly lost by a woman and then stolen and returned by the subject.
|
Timeline (4 events)
2005-10-21
An employee, [REDACTED], was involved in a complex incident where she was accused of stealing a lost pair of Doc Marten's shoes and returning them at Journey's. She was confronted by the Journey's manager and the woman who lost the shoes.
Victoria's Secret Store 221 and Journey's in the mall
[REDACTED]
Stacey Taylor
Journey's manager
Two male Journey's employees
Woman who lost shoes
2005-10-24
The investigation into the merchandise theft was initiated upon receipt of a call from Co Manager Stacey Taylor.
Stacey Taylor
Limited Brands Loss Prevention
2005-11-04
RLPM Colon interviewed the employee, [REDACTED], who admitted to merchandise theft totaling $209.00 and subsequently resigned.
2005-11-04
The employee, [REDACTED], was terminated (resigned) following her admission of theft.
Locations (3)
| Location | Context |
|---|---|
|
The specific Victoria's Secret store location where the incident took place.
|
|
|
The district (263) where the store is located.
|
|
|
The location where the Victoria's Secret and Journey's stores are located, and where the original shoes were allegedl...
|
Relationships (3)
Stacey Taylor is the Co Manager and [REDACTED] is the CSL at the same Victoria's Secret store. Taylor reported [REDACTED]'s suspicious behavior, which initiated the investigation.
RLPM Colon, a loss prevention manager, interviewed [REDACTED], the subject of the theft investigation.
The Journey's manager confronted [REDACTED] at the Victoria's Secret store and accused her of stealing shoes she had just returned.
Key Quotes (1)
"stealing was bad"Source
— [REDACTED]
(The subject allegedly made indirect comments to two male employees at Journey's, stating that 'stealing was bad' while complaining about their service.)
DOJ-OGR-00031479.jpg
Quote #1
Full Extracted Text
Complete text extracted from the document (3,574 characters)
10/26/2005 18:27 FROM: LIMITED BRANDS LEGAL 6144157188 TO: 912127500381 P.2/5
Case
Limitedbrands
Printed on: 2/15/2006
Victoria's Secret Stores
Incident Report VSS2005016582
Limitedbrands
Printed on: 2/15/2006
Victoria's Secret Stores
Incident Report VSS2005016582
Subject Line: Sales leader terminated for merchandise theft
Status: Closed
Type: 03J Theft by Assoc/Merch
Reported: 11/04/05
Assigned To: DColon
Occurred from: 11/4/2005 to 11/4/2005
Type: 03J Theft by Assoc/Merch
Reported: 11/04/05
Assigned To: DColon
Occurred from: 11/4/2005 to 11/4/2005
Location: 221 [REDACTED]
Current Management:
DM: Ronnie Lomax
District: 263 263 NW Florida
RM: Mary Williams
Region: 270 270 VSS
Cap Risk: 7.6
DM: Ronnie Lomax
District: 263 263 NW Florida
RM: Mary Williams
Region: 270 270 VSS
Cap Risk: 7.6
Shrink:
8/29/2005
4/11/2005
8/9/2004
5/17/2004
9/16/2003
5/26/2003
Retail %: 5.00%
4.90%
4.50%
3.20%
5.00%
2.00%
Retail Amt: $39.6K
$82.5K
$45.9K
$45.7K
$49.1K
$28.4K
8/29/2005
4/11/2005
8/9/2004
5/17/2004
9/16/2003
5/26/2003
Retail %: 5.00%
4.90%
4.50%
3.20%
5.00%
2.00%
Retail Amt: $39.6K
$82.5K
$45.9K
$45.7K
$49.1K
$28.4K
Summary:
On 11/4/05 RLPM Colon interviewed [REDACTED] who admitted to merchandise theft totaling $209.00. Information was reviewed with Ronnie Lomax, DM and Veronica Montanez, SM and Hali resigned immediately at the conclusion of the interview.
On 11/4/05 RLPM Colon interviewed [REDACTED] who admitted to merchandise theft totaling $209.00. Information was reviewed with Ronnie Lomax, DM and Veronica Montanez, SM and Hali resigned immediately at the conclusion of the interview.
Case Narrative:
This investigation was initiated on 10/24/05 upon receipt of a call from Stacey Taylor, Co Manager who stated that an incident occurred on Friday October 21st 2005.
Involving [REDACTED], CSL. [REDACTED] came to work at 1:30pm on 10/21/05, dressed in her work attire carrying her purse and a Journey's plastic bag, containing what looked like a box of shoes. [REDACTED] then stated that she was going in the mall to return a pair of shoes and she would return for her scheduled shift at 2pm. [REDACTED] was wearing a new pair of shoes.
At approximately 2:45 pm, [REDACTED] was at the store, speaking on the phone and she was wearing a new pair of shoes. She sounded frustrated so when she finished with her call, she continued to explain that she had called Journey's customer service line because during her visit to the shoe store two men working there had harassed her and had made indirect comments stating that "stealing was bad" and that their service towards her was very poor. According to her, after finishing the return, one of the men followed her after leaving the store as she made her way back to work. At approximately 3:10pm, a man came to the front of the store and called out [REDACTED]'s name. The man never came in the store, but stood directly in front without ever crossing the carpeted area. They talked for few minutes and he showed her a piece of paper that looked like a receipt. A few moments later she walked back startled, saying that the man who had came in the store was the manager at Journey's, and that he had accused her of stealing the shoes she had returned; claiming that the shoes belonged to someone else. Soon after she came back on the sales floor and a woman in her mid to late 20's came in and requested to speak to [REDACTED]. [REDACTED] went in the front of the store and spoke to the woman, who then became rather upset. I stated that the woman who claims she stole her shoes was at the store and the lady was screaming at [REDACTED]. The woman began to explain to Stacey Taylor that a week ago she lost a pair of shoes in the mall (Doc Marten's shoes for men size 11 1/2) and that she had called the stores she visited that day, including VSS, and was told that no one had found them. She accused [REDACTED] of stealing the shoes and returning them for something suitable for herself, with the original receipt.
This investigation was initiated on 10/24/05 upon receipt of a call from Stacey Taylor, Co Manager who stated that an incident occurred on Friday October 21st 2005.
Involving [REDACTED], CSL. [REDACTED] came to work at 1:30pm on 10/21/05, dressed in her work attire carrying her purse and a Journey's plastic bag, containing what looked like a box of shoes. [REDACTED] then stated that she was going in the mall to return a pair of shoes and she would return for her scheduled shift at 2pm. [REDACTED] was wearing a new pair of shoes.
At approximately 2:45 pm, [REDACTED] was at the store, speaking on the phone and she was wearing a new pair of shoes. She sounded frustrated so when she finished with her call, she continued to explain that she had called Journey's customer service line because during her visit to the shoe store two men working there had harassed her and had made indirect comments stating that "stealing was bad" and that their service towards her was very poor. According to her, after finishing the return, one of the men followed her after leaving the store as she made her way back to work. At approximately 3:10pm, a man came to the front of the store and called out [REDACTED]'s name. The man never came in the store, but stood directly in front without ever crossing the carpeted area. They talked for few minutes and he showed her a piece of paper that looked like a receipt. A few moments later she walked back startled, saying that the man who had came in the store was the manager at Journey's, and that he had accused her of stealing the shoes she had returned; claiming that the shoes belonged to someone else. Soon after she came back on the sales floor and a woman in her mid to late 20's came in and requested to speak to [REDACTED]. [REDACTED] went in the front of the store and spoke to the woman, who then became rather upset. I stated that the woman who claims she stole her shoes was at the store and the lady was screaming at [REDACTED]. The woman began to explain to Stacey Taylor that a week ago she lost a pair of shoes in the mall (Doc Marten's shoes for men size 11 1/2) and that she had called the stores she visited that day, including VSS, and was told that no one had found them. She accused [REDACTED] of stealing the shoes and returning them for something suitable for herself, with the original receipt.
This report is the property of Limited Brands and is subject to its attorney/client protection.
It may not be duplicated or reproduced without the express written consent of Limited Brands.
Page 1 of 3
It may not be duplicated or reproduced without the express written consent of Limited Brands.
Page 1 of 3
07/26/17
Page 69 of 111
Public Records Request No.: 17-295
DOJ-OGR-00031479
Page 69 of 111
Public Records Request No.: 17-295
DOJ-OGR-00031479
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