Complaint list regarding staff member John, specific failures (Merc, JE's desk, pool deck, massage creams), and status check on the PB manual.
This document is an email thread between Ghislaine Maxwell (G. Max) and Sally Markham from May 2001. Maxwell writes a scathing critique of a staff member named John, listing specific failures regarding the maintenance of a property (likely Palm Beach), including a dirty pool deck, missing items in the 'black Merc' (Mercedes), a burnt-out bulb on 'JE's' (Jeffrey Epstein's) desk, and messy massage creams in JE's bathroom. Sally Markham responds, attempting to manage the situation by noting John is distracted by a family death, while also discussing administrative matters like resumes and the 'PB manual'.
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