DOJ-OGR-00015682.jpg
690 KB
Extraction Summary
7
People
1
Organizations
4
Locations
2
Events
3
Relationships
6
Quotes
Document Information
Type:
Email thread
File Size:
690 KB
Summary
This document is an email thread between Ghislaine Maxwell (G. Max) and Sally Markham from May 2001. Maxwell writes a scathing critique of a staff member named John, listing specific failures regarding the maintenance of a property (likely Palm Beach), including a dirty pool deck, missing items in the 'black Merc' (Mercedes), a burnt-out bulb on 'JE's' (Jeffrey Epstein's) desk, and messy massage creams in JE's bathroom. Sally Markham responds, attempting to manage the situation by noting John is distracted by a family death, while also discussing administrative matters like resumes and the 'PB manual'.
People (7)
| Name | Role | Context |
|---|---|---|
| G. Max (Ghislaine Maxwell) | Sender |
Sending detailed complaints about household staff performance and property condition.
|
| Sally Markham | Recipient |
Respond to complaints, managing staff (John, Jerome), and drafting manuals.
|
| John | Staff (House Manager/Butler) |
Subject of complaints regarding poor performance, lack of attention to detail, and failure to maintain 'JE's' standards.
|
| JE (Jeffrey Epstein) | Principal |
Mentioned as the person whose standards are not being met (desk bulb, bathroom creams, computer).
|
| Jerome | Staff |
Responsible for power washing the pool deck and working on the staff house.
|
| Alan | Unknown (Contractor/Staff) |
Mentioned in relation to a contract with Frank Steele.
|
| Frank Steele | Contractor/Associate |
Has a contract involving Alan.
|
Organizations (1)
| Name | Type | Context |
|---|---|---|
| Mindspring |
Email service provider for G. Max (gmax1@mindspring.com)
|
Locations (4)
| Location | Context |
|---|---|
|
Source of 6-8 resumes for potential staff.
|
|
|
Palm Beach, implied by 'PB manual'.
|
|
|
Location where Jerome was working.
|
|
|
Location described as filthy.
|
Relationships (3)
G. Max
→
Partners/Associates
→
JE
G. Max manages the household for JE's comfort ('JE's desk', 'JE would not be happy').
Sally reports to G. Max regarding staff management and manuals.
John is responsible for maintaining JE's environment (car, desk, bathroom).
Key Quotes (6)
"I need to know what if any list John is using and he needs to understand that he is doing a truly awful job."Source
DOJ-OGR-00015682.jpg
Quote #1
"The bulb on JE desk ws burnt out when we arrived"Source
DOJ-OGR-00015682.jpg
Quote #2
"The massage creams etc in JE's bathroom were a mess no one had tidied up and arranged them so it was neat"Source
DOJ-OGR-00015682.jpg
Quote #3
"obviously JE would not be happy w/it?"Source
DOJ-OGR-00015682.jpg
Quote #4
"How are we doing w/the PB manual - where do we stand w/it?"Source
DOJ-OGR-00015682.jpg
Quote #5
"Obviously we don't want an attitude while you're in residence!!"Source
DOJ-OGR-00015682.jpg
Quote #6
Full Extracted Text
Complete text extracted from the document (2,098 characters)
time, I really think John and I could have a respectable draft in one to two
days but getting uninterrupted time is nearly impossible!
days but getting uninterrupted time is nearly impossible!
John told me last week that he feels he is doing a much better job and is
focusing on details. I don't plan to speak to him until after you leave but
I'm sure he'll say he is distracted with the loss of his father in law.
Obviously we don't want an attitude while you're in residence!!
focusing on details. I don't plan to speak to him until after you leave but
I'm sure he'll say he is distracted with the loss of his father in law.
Obviously we don't want an attitude while you're in residence!!
I'd like to discuss this with you and hear how the interviews go. Remember,
we also have 6-8 resumes from the NY area which I'll follow up on.
we also have 6-8 resumes from the NY area which I'll follow up on.
Jerome does power wash the pool deck. One thing I did notice... Jerome was
working on the staff house. John said Alan has a contract with Frank Steele
and Jerome was not on our time. I asked John to make sure we're getting our
hours...
working on the staff house. John said Alan has a contract with Frank Steele
and Jerome was not on our time. I asked John to make sure we're getting our
hours...
Please call anytime if you want me to take any immediate action or it you'd
like to discuss this...
like to discuss this...
Regards,
Sally
Sally
-----Original Message-----
From: G. Max [mailto:gmax1@mindspring.com]
Sent: Friday, May 25, 2001 12:05 PM
To: Sally Markham
Subject:
From: G. Max [mailto:gmax1@mindspring.com]
Sent: Friday, May 25, 2001 12:05 PM
To: Sally Markham
Subject:
Sally just received the zorro stuff thanks
I am sending you this not for you deal w/it this w/e but for next week
I need to know what if any list John is using and he needs to understand
that he is doing a truly awful job.
1. There was no drinking water in the black Merc
2. There were no pens in the black Merc
3. The bulb on JE desk ws burnt out when we arrived
4. The pool deck was so filthy JE had to ask him to pressure wash it. Is
this not the gardeners job and if so why does John not have it done
5. Even thought John sd that he changed the colour card in the computer -
having done it could he not see that it was exactly the same as before ie
no different and that obviously JE would not be happy w/it?
6. The massage creams etc in JE's bathroom were a mess no one had tidied up
and arranged them so it was neat
that he is doing a truly awful job.
1. There was no drinking water in the black Merc
2. There were no pens in the black Merc
3. The bulb on JE desk ws burnt out when we arrived
4. The pool deck was so filthy JE had to ask him to pressure wash it. Is
this not the gardeners job and if so why does John not have it done
5. Even thought John sd that he changed the colour card in the computer -
having done it could he not see that it was exactly the same as before ie
no different and that obviously JE would not be happy w/it?
6. The massage creams etc in JE's bathroom were a mess no one had tidied up
and arranged them so it was neat
I am at a loss. Plse for a long as we have to work w/him there has to be a
list - you need to figure out how to make sure he is doing it.
list - you need to figure out how to make sure he is doing it.
How are we doing w/the PB manual - where do we stand w/it?
G
DOJ-OGR-00015682
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