Relationship Details

This document, dated February 14, 2005, provides security directives for staff concerning Mr. Epstein and Ms. Maxwell. It instructs staff to maintain strict confidentiality regarding their activities and whereabouts, handle callers by taking messages without disclosing information, and report any strange calls or unusual behavior to Ms. Maxwell. The document emphasizes that the security of the house, Mr. Epstein, Ms. Maxwell, and their guests is the paramount concern.

This document outlines detailed breakfast serving protocols, including specific preferences for Mr. Epstein and Ms. Maxwell. It lists their individual food and drink choices, such as coffee, water, and specific brands like Sweet and Low or Maxwell House. Additionally, it provides general instructions for serving guests, covering aspects like setting tables, inquiring about preferences, checking for allergies, serving etiquette, and cleanup.

This document, dated February 14, 2005, is a set of grooming and guest relations instructions for household staff serving Mr. Epstein and Ms. Maxwell. It outlines strict rules regarding appearance, behavior, and communication, emphasizing the importance of being unobtrusive and maintaining absolute discretion. A key directive is for staff to "see nothing, hear nothing, say nothing," and to channel all questions through an Estate Manager, highlighting a highly controlled and secretive environment.

This document, dated February 14, 2005, is an instructional memo for staff at the residence of Mr. Epstein and Ms. Maxwell. It details strict procedures for answering the telephone, including specific scripts for greetings, screening calls, and taking messages. The instructions emphasize professionalism and outline specific locations for leaving messages and placing items like directories and reading glasses, indicating a highly structured household environment.

This document, dated February 14, 2005, is a guide on 'Proper Language' for staff, instructing them on formal etiquette and specific phrases to use and avoid when speaking to Mr. Epstein, Ms. Maxwell, and their guests. It emphasizes politeness, deference, and taking immediate responsibility for mistakes, outlining a strict communication protocol within the household or organization.